Terms of Service

These Terms of Service ("Terms") govern your access to and use of the SubVerify platform, operated by SubVerify ("SubVerify," "we," "us," or "our"), accessible at getsubverify.com("the Service").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

1. Service Description

SubVerify is a cloud-based subcontractor compliance management platform designed for general contractors, construction companies, and their subcontractors. The Service enables:

• General contractors ("GC Accounts") to invite subcontractors, track compliance documents, receive automated expiry alerts, manage projects, and generate compliance reports.
• Subcontractors ("Sub Accounts") to upload, manage, and update their own compliance documents via a self-service portal at no cost.

SubVerify does not provide legal, insurance, or compliance advice. The platform is a document management and tracking tool only. You are solely responsible for determining whether a subcontractor's documents satisfy your legal, contractual, or regulatory requirements.

2. Account Eligibility and Responsibilities

To use SubVerify, you must:

• Be at least 18 years of age.
• Be a business or be authorized to bind a business to these Terms.
• Provide accurate, complete, and current registration information, including a valid email address and company name.
• Keep your account credentials confidential and not share them with unauthorized parties.

You are responsible for all activity that occurs under your account. You agree to notify us immediately at info@getleadrun.com if you become aware of any unauthorized access to or use of your account.

You agree not to: (a) use the Service for any unlawful purpose; (b) upload false, fraudulent, or misleading compliance documents; (c) attempt to gain unauthorized access to any part of the Service or its infrastructure; (d) reverse-engineer, decompile, or disassemble any portion of the Service; (e) use automated tools to scrape or extract data from the Service without our written consent.

3. Free Trial and Payment Terms

3.1 Free Trial

New GC Accounts are eligible for a 14-day free trial upon registration. No credit card is required to start a trial. During the trial period, you will have access to all features of the plan you selected. At the end of the trial, your account will transition to a paid subscription, or you may cancel before the trial expires to avoid being charged.

SubVerify reserves the right to limit or end free trials at its discretion with reasonable notice.

3.2 Subscription Plans

GC Accounts are available on the following monthly subscription tiers:

• Starter — $149/month — up to 25 active subcontractors
• Professional — $299/month — up to 100 active subcontractors
• Enterprise — $599/month — unlimited subcontractors

Prices are in US Dollars and are subject to change with 30 days' advance notice.

Sub Accounts are always free and are not subject to subscription fees.

3.3 Billing

Subscriptions are billed monthly on the date your paid subscription begins. Payment is processed through Stripe, our third-party payment processor. By providing payment information, you authorize SubVerify and Stripe to charge your payment method for all fees when due.

3.4 Refunds

Subscription fees are non-refundable except as required by applicable law. If you believe a billing error has occurred, contact us within 30 days of the charge at info@getleadrun.com.

3.5 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until that date. After cancellation, your data will be retained for 90 days, after which it may be permanently deleted.

4. Data and Content

4.1 Your Content

You retain ownership of all compliance documents, business information, and other content ("Your Content") that you or your subcontractors upload to the Service. By uploading content, you grant SubVerify a limited, non-exclusive license to store, display, and process Your Content solely for the purpose of providing the Service to you.

4.2 Content Accuracy

You are solely responsible for the accuracy and authenticity of all compliance documents uploaded to SubVerify. SubVerify does not verify, validate, or certify the authenticity of any document. Uploading fraudulent or falsified documents may constitute a violation of applicable law.

4.3 Data Handling

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. Compliance documents and associated data are stored securely using Supabase infrastructure hosted in the United States.

5. Intellectual Property

The SubVerify platform, including its software, design, user interface, trademarks, and service marks, is owned by SubVerify and protected by applicable intellectual property laws. These Terms do not grant you any rights in SubVerify's intellectual property beyond the limited license to use the Service as described herein.

6. Disclaimer of Warranties and Limitation of Liability

6.1 Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SubVerify does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. SubVerify does not warrant that compliance documents tracked through the Service satisfy any particular legal, contractual, or regulatory requirements.

6.2 Limitation of Liability

To the maximum extent permitted by applicable law, SubVerify and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, data loss, or business interruption — arising out of or related to your use of or inability to use the Service, even if SubVerify has been advised of the possibility of such damages.

SubVerify's total cumulative liability to you for any claims arising under these Terms shall not exceed the greater of (a) the total amount you paid to SubVerify in the 12 months preceding the claim, or (b) $100 USD.

6.3 Compliance Liability

SubVerify is a document tracking tool, not a compliance certification service. You acknowledge and agree that SubVerify is not responsible for any loss, liability, damage, or expense arising from a subcontractor's lapsed, expired, fraudulent, or insufficient insurance or licensing documentation.

7. Indemnification

You agree to defend, indemnify, and hold harmless SubVerify and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms; (b) your use of the Service; (c) Your Content; or (d) your violation of any third-party rights.

8. Termination

SubVerify reserves the right to suspend or terminate your account at any time, with or without notice, for any of the following reasons: (a) violation of these Terms; (b) uploading fraudulent or misleading documents; (c) non-payment of fees; (d) conduct that SubVerify reasonably believes is harmful to SubVerify, other users, or third parties.

You may terminate your account at any time by canceling your subscription in your account settings and ceasing use of the Service. Upon termination, your right to use the Service ceases immediately. Sections 4 (Data), 5 (Intellectual Property), 6 (Limitation of Liability), 7 (Indemnification), 9 (Governing Law), and 10 (Disputes) survive termination.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Delaware for the resolution of any disputes arising under these Terms, except where prohibited by applicable law.

10. Dispute Resolution

Before filing any formal legal proceeding, you agree to attempt to resolve disputes informally by contacting SubVerify at info@getleadrun.com with a written description of the dispute. SubVerify will attempt to respond within 30 days. If the dispute is not resolved within 60 days, either party may pursue formal legal action.

Class Action Waiver: To the extent permitted by law, you agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. Changes to These Terms

SubVerify may update these Terms from time to time. We will notify you of material changes by email to the address on file or by posting a notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must cancel your account before the effective date.

12. Contact Us

If you have questions about these Terms, please contact us: